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N292 Remark Code: Service Facility Name Invalid

N292 means the name of the service facility, the location where the service was actually furnished, was missing, incomplete, or invalid. The payer needs it when care is provided somewhere other than the billing provider's address.

Quick facts

Code
N292 (RARC N292)
Status
Active In use since December 2, 2004.
Code set
Remittance Advice Remark Codes (RARC)
Group codes
  • CO (Contractual Obligation): A correctable data error for the billing provider; the patient is not responsible.
Official description
Missing/incomplete/invalid service facility name.
X12 Remittance Advice Remark Codes, retrieved September 25, 2026
Last verified
against the official X12 list.

What N292 means

Box 32 of the CMS-1500 (and the service facility location section of the 837P) tells the payer where care actually took place when that is not the billing provider’s address. Payers use it to confirm the location matches the place of service code, to apply locality pricing, and to check enrollment of the practice location. N292 flags the facility name in that section.

It typically accompanies CARC 16 and is resolved by correcting the location data.

Common causes

  • A service facility address and NPI were reported without a name.
  • The billing group’s name was copied into box 32 instead of the actual facility name.
  • The facility name was abbreviated or truncated and no longer matches the facility’s registration.
  • A hospital or nursing facility changed its name after a merger, and your facility list still shows the old one.
  • The provider rotated between locations and the default location populated incorrectly.

How to fix it

  1. Confirm where the service was delivered from the encounter or hospital record.
  2. Look up that facility’s legal or registered name, for example through NPPES using the facility NPI.
  3. Enter the name, address, and NPI together in box 32 and 32a, or the 837P service facility section.
  4. Make sure the place of service code in 24B agrees with the facility.
  5. Submit a corrected claim with frequency code 7.

How to prevent it

Maintain a location directory that stores each facility’s name, physical address, and NPI, and have the encounter select from it. Practices that see patients in multiple hospitals or nursing homes benefit most. A claim edit that requires a facility name whenever a service facility NPI or address is present will catch partial entries. For place-of-service conflicts that often travel with location errors, see the CO-5 page.

Codes that may appear with N292

  • CO-16 (Claim/service lacks information or has submission/billing error(s).): Information missing or invalid; N292 names the service facility name.
  • CO-5 (The procedure code/type of bill is inconsistent with the place of service.): Can appear alongside when the location data conflicts with the place of service billed.
  • N293 (Missing/incomplete/invalid service facility primary identifier.): The service facility's NPI is the problem.
  • N294 (Missing/incomplete/invalid service facility primary address.): The service facility's address is the problem.
  • MA114 (Missing/incomplete/invalid information on where the services were furnished.): Missing or invalid information on where the services were furnished.

N292 FAQ

When is box 32 required?

Generally when services are furnished somewhere other than the billing provider's address in box 33, such as a hospital, nursing facility, or another clinic location. Payer rules vary.

What name should go in box 32?

The name of the facility or location where care was delivered, such as the hospital's name, not the billing group's name.

Do I fill box 32 for home visits?

Payer instructions differ for services in the patient's home. Check the specific payer's guidance before entering a facility name for home services.