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MA114 Remark Code: Service Location Missing or Invalid

MA114 means the claim did not properly identify where the services were furnished. The payer needs the service location to apply pricing, coverage, and locality rules.

Quick facts

Code
MA114 (RARC MA114)
Status
Active In use since January 1, 1997; last modified February 28, 2003.
Code set
Remittance Advice Remark Codes (RARC)
Group codes
  • CO (Contractual Obligation): The claim was not processed because service location data was missing or invalid. The provider corrects it; the patient is not billed.
Official description
Missing/incomplete/invalid information on where the services were furnished.
X12 Remittance Advice Remark Codes, retrieved September 25, 2026
Last verified
against the official X12 list.

What MA114 means

MA114 says the payer could not tell where the services were furnished. Service location matters because payment rates can depend on geographic locality and setting, and some services are only covered in certain places. On the CMS-1500, the service facility name and address go in item 32, with the facility NPI in 32a.

It usually accompanies CARC 16.

Common causes

  • Item 32 was left blank for services provided somewhere other than the billing address.
  • A P.O. box or billing office address was used instead of the physical service address.
  • The service facility NPI in 32a was missing or did not match the address.
  • Home or nursing facility visits were billed without location details the payer requires.

How to fix it

  1. Confirm where the service was provided from the record.
  2. Complete item 32 and 32a with the physical address and facility NPI.
  3. Check place of service in item 24B for consistency with the location.
  4. Resubmit the claim as a new or corrected claim as appropriate.

How to prevent it

  • Store each practice location with its full address and NPI.
  • Require a service location whenever it differs from the billing provider address.
  • A Claims Validator can catch missing service facility details before submission. For more on location-related enrollment issues, see provider enrollment denials.

Codes that may appear with MA114

  • CO-16 (Claim/service lacks information or has submission/billing error(s).): The claim lacks required information, here the service location.
  • CO-58 (Treatment was deemed by the payer to have been rendered in an inappropriate or invalid place of service.): Treatment was deemed rendered in an inappropriate or invalid place of service.
  • MA115 (Missing/incomplete/invalid physical location (name and address, or PIN) where the service(s) were rendered in a Health Professional Shortage Area…): Specifically the physical location of services rendered in a Health Professional Shortage Area.
  • N294 (Missing/incomplete/invalid service facility primary address.): The service facility's primary address was missing or invalid.
  • MA111 (Missing/incomplete/invalid purchase price of the test(s) and/or the performing laboratory's name and address.): The performing laboratory's name and address for purchased tests.

MA114 FAQ

Where is the service location reported?

CMS-1500 item 32 contains the name and address of the service facility, with its NPI in 32a. Place of service in item 24B also describes the setting.

Do I always need item 32?

Payer rules vary. Medicare generally expects it when the service location differs from the billing address, and some payers require it on all claims.

Can I use a P.O. box?

Generally no. The service location should be the physical address where care was provided.