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N614 Remark Code: See Healthcare Policy ID on the 835

N614 is an alert that more information about this decision appears in the Healthcare Policy Identification segment of the 835 electronic remittance, at the service payment level (loop 2110). That segment identifies the payer policy that was applied.

Code: N614 (RARC N614)
Status: Active In use since July 15, 2013.
Code set: Remittance Advice Remark Codes (RARC)
Group codes: CO (Contractual Obligation): The alert itself creates no adjustment. The paired CARC and group code explain any amount.
OA (Other Adjustment): Some payers pair it with other adjustments; again, the CARC controls the meaning.
Official description: Alert: Additional information is included in the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information).
X12 Remittance Advice Remark Codes, retrieved September 25, 2026
Last verified: September 24, 2026 against the official X12 list.

What N614 means

The 835 electronic remittance has a spot on each service line for identifying the payer policy behind a decision, such as a coverage or payment policy. N614 is a signpost telling you that identifier has been sent for this line. Many CARCs, like 4 and 50, have usage notes pointing to the same place.

What to do

Open the full 835 or a detailed remittance view that shows service-level references.
Note the policy identifier and look it up on the payer’s provider website.
Read the policy to understand the decision, then act on the paired CARC: correct and resubmit, appeal, or post the adjustment.

If your system hides this segment, ask your vendor to display it. See how to read CARC and RARC codes.

Codes that may appear with N614

CO-50 (These are non-covered services because this is not deemed a 'medical necessity' by the payer.): A medical necessity denial, where the policy identifier points to the coverage policy used.
CO-4 (The procedure code is inconsistent with the modifier used.): Several CARCs, like this modifier code, direct you to the policy identification segment.

N130 (Consult plan benefit documents/guidelines for information about restrictions for this service.): Asks you to consult plan benefit documents for restrictions.
M16 (Alert: Please see our web site, mailings, or bulletins for more details concerning this policy/procedure/decision.): Points you to the payer's website, mailings, or bulletins.

N614 FAQ

Why can't I see the policy information?

Some practice management systems and paper remittance printouts don't display this part of the 835. Check the raw 835 file or ask your clearinghouse.

What does the policy identifier look like?

It is a payer-defined identifier, such as a policy number or name, that you can look up on the payer's website or ask about.

Is N614 a denial?

No. It points to extra information about a decision reported by the CARC.

Important: read before using this information

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