N574 Remark Code: Provider Type Can't Order or Refer
N574 means the payer's records show the ordering or referring provider on the claim is a type or specialty that is not allowed to order or refer. Verify that you reported the right provider, or contact that provider so they can correct their information.
Quick facts
- Code
- N574 (RARC N574)
- Status
- Active In use since July 15, 2013.
- Code set
- Remittance Advice Remark Codes (RARC)
- Group codes
-
- CO (Contractual Obligation): The denial follows from the ordering or referring provider's eligibility. The billing provider is responsible; do not bill the patient.
- Official description
Our records indicate the ordering/referring provider is of a type/specialty that cannot order or refer. Please verify that the claim ordering/referring provider information is accurate or contact the ordering/referring provider.
X12 Remittance Advice Remark Codes, retrieved September 25, 2026- Last verified
- against the official X12 list.
What N574 means
Labs, imaging centers, DME suppliers, and therapists often bill for services someone else ordered. Payers check that the ordering or referring provider on the claim is allowed to order that kind of service. N574 says the provider you reported is, according to the payer’s records, a type or specialty that cannot order or refer.
It usually accompanies CARC 183 (referring provider not eligible) or CARC 184 (ordering provider not eligible).
Common causes
- The wrong provider was entered in the ordering or referring field, such as a nurse or staff member who handled the paperwork.
- The ordering provider’s enrollment lists a type or specialty that the payer does not permit to order.
- The NPI in box 17b belongs to an organization rather than the individual practitioner.
- The provider is not enrolled with the payer in a way that allows ordering.
How to fix it
- Check the order. Confirm who actually signed it.
- Verify the name and NPI in boxes 17 and 17b match that individual.
- If the claim was wrong, submit a corrected claim with resubmission code 7 in box 22.
- If the claim was right, contact the ordering provider’s office. They need to review and update their enrollment or specialty with the payer.
- Resubmit once the payer’s record is fixed, if the payer allows reprocessing for past dates.
How to prevent it
Validate ordering and referring providers against the payer’s enrollment lookup at intake, before performing non-urgent services. See authorization and referral denials.
Codes that may appear with N574
- CO-183 (The referring provider is not eligible to refer the service billed.): The referring provider is not eligible to refer the service billed.
- CO-184 (The prescribing/ordering provider is not eligible to prescribe/order the service billed.): The prescribing or ordering provider is not eligible to order the service billed.
- CO-16 (Claim/service lacks information or has submission/billing error(s).): The claim has a billing error in the ordering or referring provider information.
Related and easily confused codes
- N575 (Mismatch between the submitted ordering/referring provider name and the ordering/referring provider name stored in our records.): The ordering or referring provider's name does not match payer records.
- N264 (Missing/incomplete/invalid ordering provider name.): The ordering provider's name is missing or invalid.
- N265 (Missing/incomplete/invalid ordering provider primary identifier.): The ordering provider's primary identifier is missing or invalid.
- N613 (Alert: Although this was paid, you have billed with an ordering provider that needs to update their enrollment record.): Alert that the ordering provider must update their enrollment record.
N574 FAQ
Why would a valid clinician be ineligible to order?
Payers often limit ordering and referring to certain provider types. In Medicare, for example, the provider must be enrolled or opted out and be of an eligible type. A specialty recorded incorrectly in the payer's file can also trigger N574.
Is this the billing provider's fault?
Not always. The data may belong to the ordering provider, but the claim that is denied is yours, so you need to follow up.
Can I just change the ordering provider?
Only to the provider who actually ordered or referred the service, as shown in the record. Substituting a different provider is not appropriate.